HELP GUIDE
 
  What is a Contact?
  A Contact is an address that is stored in your My Address Book.

Contacts can be used to build
Mailing Lists to automatically fill in names and addresses of people / recipients you would like to send out your cards to, saving you time and effort.

Each contact address can contain up to 5 names of the people/recipients that live at that same address e.g. Mr John Smith, Mrs Amanda Smith, their daughter Sarah Smith, their son Thomas Smith and even their pet dog Sandy Smith! These names don't have to be family members they could just as easily be flatmates. Each name is entered separately while the address is duplicated.
   
  How do I add a contact address to 'My Address Book?
  Log into My Account and select My Address Book from the left hand
navigation menu.
  Select ADD NEW CONTACT
 
  Fill in the details of the main person / recipient at this address and click SAVE at the bottom of the screen.
 
  A tick will appear to let you know that this contact address has successfully been saved to your 'My Address Book'.

You may now enter a New Contact by clicking onto ADD NEW CONTACT button

Or you can add other individuals to the same address such as Partners, Dependents or Housemates
.
   
  How do I Upload a Contact list from Outlook/Outlook Express?
  First you need to save your contacts list from Outlook/Outlook Express as a .CSV file. To do this follow the instructions set out below:
   
 
  From Outlook:
 

Select your contact list and go to File menu > Import & Export. Then select from the pop up window Export to file, then click Next. Now select Comma Separated Values (Windows) and click Next. Then select where you are exporting from and give the document a name. Click Next then Finish. The .CSV file should now be saved onto your computer ready to upload to Ballistic Blue.

   
  From Outlook Express:
  From the File menu select Export - Address Book. A pop up window will appear. Select Text File (comma separated values) and clickExport. Give the file a name and save it to your desktop. Then select the fields you wish to export with your contacts and click Finish. The .CSV file should now be saved onto your computer ready to upload to Ballistic Blue.
   
  Log into My Account, select My Address Book and select the UPLOAD CONTACTS button.
   
  Adding more people to the same contact address
  You can add other people / recipients t o a contact address, e.g. someone¡Çs partner, brother or sister or perhaps flat mates or dependents (children).
   
  Once you have filled in the main contacts details: name, address etc.. and clicked the SAVE button you can now click on the ADD PARTNER OR DEPENDANT tab on the form to add another person / recipient. You can enter up to 6 names for each contact address.
 
  NB. Remember to click the SAVE button at the bottom of the form each time you add a new name to a contact address before moving on otherwise the data you have just entered will be lost.
   
  How do I edit a contact name and address?
  If you wish to edit the details of a particular contact address you can do this from two places;
 
- Within your Mailing List
  Open the mailing list from My Account and find the contact address you wish to change. Click on the edit spanner icon against the relevant contact address. This then opens up the contact address page, where you can edit the address and names of the recipients within this contact address. Then click the (SAVE changes button). Once saved these details will be permanently changed and applied wherever this contact address appears in any Mailing List and also in the Main Contact Address in My Address Book.
   
- From My Address Book in My Account
  In My Address Book every contact address you have created is listed. Find the contact you wish to edit ? click on the icon spanner. This opens up the modification page, where you can edit the address and names of the contacts within this contact address. Then click the (SAVE changes button). Your action is now complete.
   
  ALL Contacts in My Address Book are linked to Mailing Lists. Any amendment made to a contact that is in your Address Book, which also appears in a Mailing List, will be automatically updated.

NB. However, any changes made to the contacts <FORMALNAME> or <FRIENDLYNAME> in a Mailing List Advanced Features, breaks the link with the ¡ÆMy Address Book¡Ç list and the change to the contact will only be for that particular Mailing List and will remain unchanged in the Address Book.