HELP GUIDE

INDEX > DELIVERY, PAYMENT & PRICING > DELIVERY/POSTAGE/DISPATCH

What are delivery options?   Delivery options are the selections that you make to determine the Shipping Method your items will be sent by, such as First Class, Second Class and Airmail. Also: Different delivery options may be set for items delivered in a batch to a single address. Delivery Options also allow us to calculate the total cost of your order.       Choosing your delivery options?   Depending on the combination of product format and if you have chosen to use the Mailing List feature, the Delivery Options page will offer a variety of different options for you to customise.         What is your Shipping address   The Shipping Address is the address which you would like all your cards to be delivered to. Shipping Addresses are listed in My Account under My Address Book where you can enter a new address, edit an existing address or make one a default Shipping Address.       How long does my order take to process?   Orders placed with Ballistic Blue will be dispatched within 5 working days of the order being placed.       Where are my cards?   Once your order is printed and dispatched you will be sent an email confirming dispatch. If you have not received your items within 2 working days of receiving your dispatch notification, please email help@ballisticblue.com