Ballistic Blue Help Index




The Help Guide to Choosing and Personalising Products Social / Business Homepage Using the Navigation Occasions Main Page Selecting by Occasion What does an 'Occasion' mean? / What are occasions? How do I Select by Occasion? Can I select a card design from one occasion but change it to another? Select a Card Design Social or Business? Identifing your needs How do I select a Card Design? / How do I browse the products? What is the Price / Format guide? Other icons on the 'Choose a design' page Personalising Your Design What parts can I change on my chosen card design? How do I personalise the text on my chosen card design? What is <FRIENDLYNAME>/<ADDDRESBLOCK>? What are colour options? How do I upload an image or logo onto my card? Uploaded Image Print Quality Uploaded Image 'Scaling Options' File Formats How do I upload an image or logo onto my card? How do I change my card design? How do I save my card design? Envelopes - your choices when personalising a card My Current Item Section Warning Delete Pop-Up Preview and Proof What is Previewing and Proofing? How do I Preview and Proof my card? What if I want to edit my card at the Preview and Proof stage? I am ready to purchase my card(s) My Account Preview and Proof How do I Register with Ballistic Blue? How to Log-in? What extra features will I have as a member? Do I need to register to use Ballistic Blue? My Account What is My Account? My Addresses What are My Addresses? What is a Correspondance Address? What is a Shipping Address? What is a Billing Address? How to ADD A NEW ADDRESS How to set default addresses How to Edit or Delete addresses My Address Book The Event Calendar What is the Event Calendar? What is an Occasion Reminder? How do I set an Occasion Reminder? How do I edit an Occasion Reminder? My Library What is My Library? How do I save an item to My Library? How do I take an card from my Library to carry on personalising it? Using Contacts and Mailing Lists Contacts What is a Contact? How do I add a contact address to My Address Book? How do I Upload a Contact list from Outlook/Outlook Express? Adding more people to the same contact address How do I edit a contact name and address? Using Mailing Lists What is a Mailing List? Do I need to use a Mailing List? How do I create a Mailing List? Creating a Mailing List from 'My Account' home page Creating a Mailing List when personalising a card Advanced Features of the Mailing Lists What are Advanced Features? How do I switch advanced features on? Grouping Options How do I Save My Mailing List? Merging Mailing Lists How do I Save the Merged Mailing Lists? How do I Add Extra Conacts to My Merged Mailing Lists? How do I Delete Someone from My List for this particular car? How do I Delete / Detach all the Recipients attached to My Product? Fields What is a field? How do they work? Can I change the fields which will appear on my cards? Delivery, Payment & Pricing Price / Format Guide What is the Price / Format Guide? Explaining the different Formats Delivery Options / Postage / Dispatch What are Delivery Options? Choosing your Delivery Options? What is your Shipping Address How long does my order take to process? Where are my cards? There's a problem with the delivery I've received Paying For Items In Your Basket How do I pay for items in my basket? Using & Adding Credit / Debit Cards Using Prepay Account How do I add Credit to a PrePay Account? Receiving Bonus Credit Refunding PrePay Account Credit Your Order Confirmation Order Placed Other Topics Frequently Asked Questions Using Prepay Account Privacy Policy What is the Versign Secure Seal Understanding Icons Terms and Conditions of Sale Privacy Policy Site Operator	Contact Us by Telephone 01481 740 650 Monday to Friday: 8.30am to 5.30pm by Email help@ballisticblue.com

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