Privacy Policy and Cookie Usage
This Site is owned and operated by Ballistic Blue Limited (Company No. 48815) trading as Ballistic Blue
(“We”, “Us”, “Our”). We are committed to protecting your privacy. This privacy policy (“the Privacy Policy”)
explains Our data processing practices and your (“You” or “Your”) options regarding the ways in which Your
personal data is used. If You have any requests concerning Your personal information or any queries with regard
to Our processing please contact Us at www.BallisticBlue.com (“the Site”).
Please take a moment to review Our policy in detail.
Amendments to this Policy
We update the Site from time to time and there may be developments in how We use Your personal data -
all such developments will be notified to You by updating this policy.
This Privacy Policy was last modified on 1st June 2012.
Information Collected
We collect the details provided by You on registration together with information We learn about You from
Your use of Our service and Your visits to the Site and other sites accessible from it. We also collect
information about the transactions You undertake including details of payment cards used.
We may collect additional information in connection with Your participation in any promotions or
competitions offered by Us and information You provide when giving Us feedback or completing profile forms.
We also monitor customer traffic patterns and Site use which enables Us to improve the service We provide.
Access Information
We will access the information recorded through the use of the Site to help Us improve Our service to
You and to make Our communications more relevant.
Use of Your Information and Your Preferences
We will use Your information to provide and personalise Our service. We will also use Your contact
details to communicate with You. We may use Your information to send You offers and news about Our
products and services as well as satisfaction surveys or those of other carefully selected companies which
We think may be of interest to You. We may contact You by post, email, telephone or fax for these purposes.
If You do wish to receive such material from (a) Us or (b) Our partners ('Partners') please make Your choice by using the
relevant opt-in boxes provided.
As soon as You become a registered user, You will be provided with access to various opt-in boxes that
will allow You to tailor Our communications to Your preferences. If You do want to receive
commercial communications from Us, please make Your choice by using the opt-in box provided.
We like to hear Your views to help Us improve Our service. From time to time, We may contact You by
post, email, telephone or fax to ask Your opinions. Again, if You do want to be contacted for this purpose,
please make Your choice by using the opt-in box provided.
Please note that there may be instances where it may be necessary for Us to communicate with You,
in any event, for administrative or operational reasons relating to Our service.
You may amend the personal information You provided to Us at any time by accessing
'My Account' on the Site.
Data that is sent to Us by You will be stored in a database on a server housed in secure premises. The server
will be maintained in accordance with good industry practices, currently known security practices, such as
physical access restrictions, monitoring and applying latest security patches as they become available,
protection behind a firewall and any other reasonable precautions We deem necessary. However, Our liability
to You in case of unauthorised data disclosure which is not due to Our negligence is limited to £100.
Whenever You need to provide personal data to Us (including, but not limited to, Your name, address,
credit card details, and any names and addresses for a mailing list of people to whom You wish to send products)
We encrypt the information passing between Us and Your browser using industry standard 128-bit SSL encryption.
Your browser needs to be able to support this encryption in order to use Our services. Before You can use these
personalised services We ask You to register with Our Site. You must be aware that You should always log-off Our
Site and close Your browser when You have finished accessing Our services to avoid anyone being able to utilise
Your account. View our terms and conditions.
Access to Your account is activity time limited for Your protection. After a set period of 10 minutes
without any activity You will be required to enter Your username and password again in order to continue using
the service.
During the process of fulfilling Your order We copy Your personal information to Our servers. We will
archive order information here for Our and Your future reference and legal requirements. We will also periodically
archive/delete information from the publicly available server when it has become stale or surplus to requirements.
Items that are produced and contain private information (such as names and addresses) are securely disposed of if
not required.
Disclosures of Your Information
Your information may be passed to and used by all of Our group companies. Save as set out in this Privacy
Policy, We will never pass Your personal data to anyone else, except for any successors in title to Our business
and suppliers that process data on Our behalf. We may also use and disclose information in aggregate (so that no
individual customers are identified) for marketing and strategic development purposes.
From time to time Our Partners may have access to Your personal data, for example, third parties
in charge of mobile communications. This is necessary for the purpose of order fulfilment. Such third parties will
access the information needed to perform their functions, but are required to keep it secure and confidential and
not use it for any other purpose than completing their contractual requirement to Us. We will not sell Your
personal data to any third party for marketing or other purposes.
Other Web Sites
The Site may contain links to other web sites which are outside Our control and are not covered by this
Privacy Policy. If You access other sites using the links provided, the operators of these sites may collect
information from You which will be used by them in accordance with their privacy policy, which may differ
Data Protection Compliance
If You are a business or a data controller within the meaning of the Data Protection Act 1998 You warrant
to Us absolutely that You have complied with Your obligations under the Data Protection Act 1998 and
acknowledge that You will at all times retain all the responsibilities of a data controller within the meaning
of the Act.
When You visit the Site or send e-mails to Us, You are communicating with Us electronically. We
communicate with You by e-mail or by posting notices on the Site. For contractual purposes, You consent to
receive communication
from Us electronically and You agree that all agreements, notices, disclosures and other communications that We
provide to You electronically satisfy any legal requirement that such communications is in writing.
Cookies
What is a cookie?
A cookie is a small text file sent by a web server to a web browser that may be placed on your device when you
visit our site. When you next visit our site the cookie will allow us to distinguish you from other users.
There are two broad categories of cookies:
- Persistent cookies
Persistent cookies remain on your device until deleted manually or automatically.
- Session cookies
Session cookies remain on your device until you close your browser when they are automatically deleted.
Cookies we use and why we use them
- Essential cookies
Essential cookies are technical cookies that are required for the operation of our site. Without essential
cookies our site cannot operate properly. Essential cookies include, cookies that enable our customers to
log into secure areas, they help ensure the security and authenticity of registered users and provide the
mechanisms for online shopping.
- Performance cookies
Performance cookies allow us to recognise and count the number of visitors to our site and to see how
visitors move around it. This helps us to improve the way our site works by enabling us to tailor our site
to the way visitors use it. The information we collect from performance cookies is aggregated which means
that we cannot identify you from it.
- Experience cookies
Experience cookies allow our site to remember the choices you make. Our site uses experience cookies to
provide you with enhanced and personalised features. For example, we use information collected through what
are known as “web-analytic” cookies to compare the choices you make to those of our other customers so that
we can learn from those choices. Information collected by experience cookies cannot track your browsing
activity when you leave our site to browse other sites. For further information please refer to google.com/analytics/learn/privacy.html
- Marketing cookies
Marketing cookies record your visits to our site, the pages you have visited and the links you have followed.
We use this information to make our site and the advertising we display more relevant to your interests.
For example sometimes we use marketing cookies to limit the number of times that you see an advert. Sometimes
we share information about your browsing activity, (which we have collected from cookies), with our advertising
partners. They may use this information to advertise products, which may interest you, on other sites.
Your right to refuse cookies and what happens if you refuse them
You can refuse cookies by activating the relevant setting on your browser. However, if you do so you may not be
able to access all or parts of our site. If you carry on using our site and do not change your browser settings
we will assume you consent to us using cookies as described above.
Please refer to aboutcookies.org for information on blocking, controlling and deleting cookies
Disclosing your information collected by cookies
We will never disclose your information to anyone outside of Our group companies except where we have your
consent or where we are required or permitted to do so by law.
Whenever we transfer personal information to countries outside the European Economic Area we will ensure that
appropriate security measures are taken.
Access Rights
You have a right to access the personal data that is held about You. To obtain a copy of the personal
information We hold about You, please contact Us at the following address:
Ballistic Blue Limited,
3 College Street,
St Peter Port,
Guernsey,
GY1 2NY,
enclosing Your postal details and a cheque for £10 payable to Ballistic Blue.
Your Obligations
You may provide personal information on Your friends, associates and business contacts if You use
certain of our communication functions. These are personal to You and We undertake not to use any of this data
without Your permission. However, We also rely on You to ensure that such information is lawful, respectable
and used in an acceptable manor. We hold the right to look at such data, with Our prior notice to ensure that
Our policies are being adhered to.
If you have any further queries please contact our customer services team on 01481 740650
(Monday - Friday 8.30am - 5.30pm) or email help@ballisticblue.com.